Hardware Information Does Not Match With Your Dongle ^hot^ - Autodata The
The web-hosted Autodata Workshop Application bypasses local hardware security profiles completely. It executes all diagnostic data processing inside a browser environment, eliminating configuration errors, driver corruption, and local registry mismatches. To narrow down the exact resolution path, tell me:
If you are running Autodata on a laptop that uses VirtualBox, VMware, or Hyper-V, the dongle may be "captured" by the virtual environment instead of the host OS. Ensure that USB Passthrough is disabled or correctly configured so the host Windows installation has direct access to the USB key. 5. Disable Antivirus Temporarily
Your dongle thinks it is plugged into a different computer than the one it was paired with. Ensure that USB Passthrough is disabled or correctly
Under the Formats tab, change the format dropdown menu to . Click Apply , hit OK , and attempt to open the application. Direct Comparison of Fix Methods Fix Method Target Root Cause Difficulty Level Requires Reboot? Test Mode Activation Windows blocking unsigned emulator drivers Yes UID Regeneration Changes to PC hardware components Sentinel Driver Reinstall Corrupted or missing virtual USB host controllers Yes Regional Setting Shift App-side data-string parsing failures Preventative Tips for the Future
If you reach Phase 4 and the HIDs truly do not match, your dongle has been altered or you are using a license file from a different key. At that point, only your official Autodata distributor can issue a new license. Under the Formats tab, change the format dropdown menu to
Sometimes, a partial or corrupted installation is the root cause. A thorough cleanup followed by a methodical reinstallation is often the most reliable fix. Here is a recommended process:
Reboot your computer to force Windows to reload the registry hooks and the virtual dongle signature. 3. Reinstall and Update Sentinel/HASP Drivers Under the Formats tab
Troubleshooting Autodata: How to Fix "The hardware information does not match with your dongle" Error
Autodata 3.45 Installation Guide | PDF | 64 Bit Computing - Scribd
: If you recently reinstalled the software, old registry entries from a previous installation may be causing the conflict. Using the registry cleanup tools often included in the installation package can reset these IDs.