Once the profile is configured, return to the main dashboard interface.
: Open the Movitel D-com application from your desktop.
Most Dcom 35G devices feature an internal storage partition containing the installation files. When plugged into a computer, it should automatically mount as a virtual CD-ROM drive. However, if the files are corrupted or missing, you must download the setup package manually. dcom 35g movitel download setup top
Which (e.g., Windows 10, Windows 11, macOS) are you installing this on?
Navigate to > Options > Profile Management (or Configurações > Gestão de Perfil ). Once the profile is configured, return to the
: If the internal partition is corrupted, download the universal Mobile Partner application or the specific Viettel/Movitel dashboard from the Movitel Mozambique Official Site .
Click and select this newly created profile as your Default Profile . Return to the home screen and click Connect . 4. Troubleshooting Manual Driver Downloads When plugged into a computer, it should automatically
Launch the setup file and follow the on-screen wizard instructions.
: If the prompt doesn't appear, open "My Computer" (or "This PC") and look for the Movitel virtual drive. Double-click setup.exe to begin the installation.
While the software acts as the interface, the actual internet connection relies on correct network configuration. For Movitel users in Mozambique, the Access Point Name (APN) is the critical bridge between the modem and the internet. In many cases, the DCOM 35G software comes pre-configured with Movitel’s default settings. However, if the device fails to connect immediately, users must navigate to the "Settings" or "Profile Management" tab within the dashboard. Here, a new profile must be created with the Movitel APN (commonly internet.movitel.co.mz or simply internet ), leaving the username and password fields blank. Saving this profile and setting it as default ensures that the modem dials the correct gateway to access the 3G or 4G network.