If you have administrative access via Console, SSH, or the Web GUI's CLI console, this is the cleanest method. : Use the command execute factoryreset .
from your PC to the FortiGate's console port.
At the BIOS# prompt, type the following commands exactly: fortigate 30d factory reset full
When you cannot log into the device at all—perhaps due to a forgotten password or misconfigured access—the hardware reset button offers a way out. This method works on most lower-end FortiGate models, including the 30D.
If you need to reset the device because you forgot the password, but you want to try saving the configuration first, you can use the "maintainer" login. If you have administrative access via Console, SSH,
The system will prompt you:
The CLI is the cleanest and preferred method to execute a factory reset if you still know the administrator credentials. You can access the CLI via an SSH session (like PuTTY) or through the Console port. At the BIOS# prompt, type the following commands
Before initiating a reset, take the following precautions to avoid losing critical access or data:
Within approximately 20 seconds after the login prompt appears , press and hold the reset button using a sharp object.
: The system will display a warning prompting you to confirm. Type y (yes) and press Enter .
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