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Put differently: the two endpoints use inconsistent metadata about the message/feature set, so the proxy refuses to proceed to avoid undefined behavior.
If you are still experiencing issues with your firmware installation, let me know the of your device, your current EMUI/HarmonyOS version , and the target version you are trying to install. I can help you verify if your firmware packages are properly matched. Share public link
Ensure the number matches the package exactly. If the package is listed as 9.1.0.120 , don't enter 10.0.0.120 in the proxy. 5. Clear HiSuite Data Sometimes the desktop app caches the "check" results. Close HiSuite and HiSuite Proxy. group version not match hisuite proxy
: Before any upgrade or downgrade, you must confirm your own device version number. In the phone dialer, enter *#*#2846579#*#* to open the Project Menu, go to 2.Veneer Informations > 1.Version Info . Here you can find the Base Software Version, Cust Software Version, and Preload Software Version numbers. You must ensure that the packages selected in HiSuite Proxy match these version numbers exactly.
Before troubleshooting, it is crucial to understand the tool. HiSuite Proxy is a third-party HTTP proxy server designed to work with the official HiSuite PC software. It intercepts and redirects firmware requests from HiSuite to custom URLs (like those from Huawei’s servers or community databases). Essentially, it tricks HiSuite into downloading and flashing firmware that isn't officially approved for your specific device ID or region. Put differently: the two endpoints use inconsistent metadata
: When the error occurs, you need to return to the HiSuite Proxy interface and check the boxes corresponding to CUST PKG and Preload PKG . According to technical analysis on XDA, checking these two options can solve most version matching problems.
Disconnect your phone from the computer, restart both your phone and PC, and relaunch the proxy setup from scratch. Method 5: Verify the Regional Code (C-Version) Share public link Ensure the number matches the
Your internet service provider's DNS settings can sometimes block or misroute connections to Huawei's update servers.
The version number entered into the HiSuite Proxy setup doesn't exactly match the version number listed in the firmware’s info.xml .

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