Kerio Control Web Filter Is Not Activated Categorization Is Disabled Fixed Online
If the error persists despite valid licensing and connectivity, the local license file may be corrupted.
The web filter uses a database of categorized URLs to determine whether a website should be blocked or allowed. When a user attempts to access a website, the web filter checks the URL against the database and applies the corresponding policy. If the website is categorized as "blocked," the user will not be able to access it.
If you suspect a corrupted database, rebuild it to resolve categorization issues. If the error persists despite valid licensing and
from the Kerio Control machine itself:
By following these best practices and staying on top of maintenance and troubleshooting, administrators can ensure that their Kerio Control web filter functions correctly and provides effective protection for their organization's network. If the website is categorized as "blocked," the
The core Kerio Control software license may be active, but the add-on Web Filter license has expired or failed to sync.
GFI/Kerio frequently updates the URLs used for categorization and licensing. If you are running a very old version of Kerio Control, it may be trying to contact a retired server. Go to . The core Kerio Control software license may be
If Kerio Control is behind another upstream firewall, create an explicit allow rule to those destinations.
Changes to GFI Software’s licensing backend can occasionally cause older product keys to desynchronize. Log into your online.
Navigate to the configuration directory: cd /opt/kerio/winroute . Run this command to disable reliability checks: ./tinydbclient "update SiteFilter set DetectReliability=0" Use code with caution. Copied to clipboard Restart the service: /etc/boxinit.d/60winroute restart . 3. Verify License & Module Activation