The MyNeato app is compatible with the Neato D8, D9, and D10 models. However, users on older Botvac models (like the D3 through D7) must use the legacy “Neato” app rather than “MyNeato.”
Unlike some tech companies that publicly flaunt detailed changelogs, Neato has historically been more secretive. However, through community forums and official support channels, we can piece together the known firmware progression for the D8 series.
Product Support & Troubleshooting Guide Target Device: Neato D8 Current Stable Version Reference: 1.2.9 (March 2026) – Note: Always verify in the Neato app. Neato D8 Latest Firmware
On , Neato (through its parent company Vorwerk) announced that its cloud services would be shutting down. This came despite Vorwerk’s earlier promise in 2023 to maintain cloud services for “at least five years” after discontinuing the Neato brand.
The latest confirmed official firmware version for the Neato D8 is v1.7.0-2749 The MyNeato app is compatible with the Neato
: Parent company Vorwerk is phasing out Neato cloud services through Q4 2025 . Once complete, the MyNeato app will likely lose core functionality such as cleaning history, live maps, and remote scheduling.
I can provide targeted troubleshooting steps for your exact situation. Share public link Product Support & Troubleshooting Guide Target Device: Neato
Replace filters and remove tangled hair from the main brush roll regularly.
While version 4.6.0 is the highest number widely discussed in forums, Neato has not published an official "latest" version number since the brand was discontinued. Your best bet to obtain the most recent firmware is through direct manufacturer support, or by having the robot connected to a stable 2.4GHz Wi-Fi network and attempting a refresh through the MyNeato app if it is still accessible.
The laser (LDS) sensor was updated to auto-reboot upon encountering bad signals, significantly improving cleaning completion rates. Critical Status: The "Cloud Shutdown"