The shift toward a highly digitized learning environment directly benefits the workforce. Here is how the new Saba eLearning platform empowers BIDV employees:

Transition to New SABA Cloud Learning Management System (LMS) Dear Colleagues,

Participate in the discussion forums. Answering a colleague’s question or sharing a localized case study reinforces your own learning while building internal networks.

Internal users typically access the system via the bank's internal network or specialized portals.

To fit training into the busy work routines of bank tellers and account managers, the new system relies heavily on formats. Courses are divided into brief modules that take less than 10 minutes to finish. This lets staff fit learning segments between customer consultations or during operational lulls. 3. Integrated Compliance and Certification Trackers

Saba Cloud is a primary eLearning and talent management platform used by to drive its digital transformation in personnel training. In 2026, the platform is undergoing a major shift as it integrates into the Cornerstone Galaxy ecosystem, introducing AI-driven features designed for enterprise-scale banking operations. Core Components of the New Saba-BIDV eLearning System

Employees no longer parse through irrelevant courses. The system analyzes a user's specific role—whether they are a corporate loan officer in Hanoi or a retail teller in Ho Chi Minh City—and curates a customized dashboard. This ensures high-priority, role-specific training is completed on time. 2. High-Impact Video Learning & Channels

: Courseware is broken down into shorter, modular segments designed to fit into a busy banker's daily workflow.

Bankers don't have 2 hours to watch a video. The new system introduces lasting 3-5 minutes.

BIDV’s "new" focus on digital human resources is a primary pillar of its 2021–2025 development strategy. The bank views digital transformation as a "prerequisite for survival" and has integrated over 100 applications into its core banking profile. The Saba Cloud platform supports this by:

Issue: Initially, some help menus were in English (Saba's default). Fix: BIDV has fully localized the UI into Vietnamese, including 100% of the help videos.