If you run the native file and it fails with Access Denied or Database connection failed :
If you have forgotten your admin credentials for Symantec Endpoint Protection Manager (SEPM) 14, you likely do not need to download the resetpass.bat file—it is already built into your installation. Where to Find resetpass.bat
The password reset script is located inside your local SEPM installation directory. Follow these steps to use it: Step 1: Log in to the SEPM Server If you run the native file and it
On the SEPM logon screen, administrators can click the "Forgot your password?" link. If a mail server was previously configured, a temporary password link is sent to the registered email address.
Enter your administrator username (the default is usually admin ). Click . If a mail server was previously configured, a
If you installed SEPM on a custom drive or directory, the file will be located under your custom path:
Symantec Endpoint Protection (SEP) and its management console, SEPM, are commercial products. Thus, downloading them usually requires a valid license and an account with Broadcom (which acquired Symantec's Enterprise Security business). If you installed SEPM on a custom drive
: For long-term use, purchasing a license directly from Broadcom or through an authorized reseller is necessary.